Bluem acknowledges the traditional custodians of the land on which we work and live, both past, present and emerging. We recognise their continuing connection to land, water and community.

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Shipping

AUSTRALIA

  • Standard domestic shipping is $10 and may take up to 1-2 weeks. 
  • Express domestic shipping is $15 and may take up to 5-7 business days.
  • All orders are sent via Australia Post with tracking to your e-mail.
  • Please allow 1-2 business days for dispatch from our warehouse, 
  • Our warehouse team operates during business hours Monday – Friday, excluding weekends and public holidays.
  • You will receive an email confirmation with your tracking number once your order has shipped.

    INTERNATIONAL 

    • Standard International shipping is $20 and may take up to 4-6 weeks. 
    • Express international shipping is $30 and may take up to 2-4 weeks.
    • All orders are sent via Australia Post with tracking.
    • Please also allow 1-2 business days for your order to be processed and dispatched from our warehouse.
    • You will receive an email confirmation with your tracking number once your order has shipped. 

    DUTIES & TAXES

    • Shipping costs do not include any local taxes or duty fees.
    • The responsibility for any customs duties, foreign taxes or other fees are determined by your local government and may apply when importing your goods with customs.
    • Should the customer refuse to pay duties and taxes held on an order applied by customs the responsibility lies with the customer to arrange for the order to be returned to Bluem in order to receive a refund.
    • Please contact your local customs office directly for more information on taxes, duties and regulations.

      FOR ALL CUSTOMER CARE ENQUIRIES PLEASE REACH OUT TO WECARE@BLUEM.COM.AU