Returns
ONLINE RETURNS POLICY
- We will happily accept returns on all full priced items for any reason within 14 days of receiving.
- All items must be in their original condition, unused.
- Natural Skincare/Beauty products cannot be returned if used for hygiene reasons, unless faulty.
SALE RETURNS
- Items purchased during sale promotions are not eligible for return.
FAULTY ITEMS
- We make the best efforts to quality control all items prior to dispatch.
- In the case that something is faulty or damaged, please contact our Customer Care team as soon as possible, using the steps mentioned below, please also include a brief description of the fault.
INCORRECT ITEMS
- If you believe you have received an item different to the one you ordered, please include a brief description of the item you have received instead. If you require any further assistance please contact our Customer Care team.